How buyers actually order
Wholesale buyers do not think in stock codes. They work with styles, sizes and delivery windows, and they plan quantity and timing together. A wholesale catalogue that cannot show those things side by side makes the buyer do the work.
On the other side, a sales team that has to enter every approved order into the operational system a second time does the work twice. The brief was to connect Cin7 with NuORDER so product information, availability and orders move between the two without anyone carrying them.
Defined handovers
Products, pricing and availability travel from Cin7 to NuORDER. Customer and approved order information comes back into Cin7, and shipment updates return to NuORDER. Each handover has a defined responsibility and supporting checks, so a question about one part of the picture, a price that looks wrong in the catalogue or an order that has not appeared in Cin7, has one place to look.
Families stay families, and stock has a date on it
A style and its variants belong together, and buyers expect to see them that way. The integration keeps product identity and the relationship between a style and its variants connected between the systems, and carries the pricing the wholesale catalogue uses.
Availability is not one number either. The connection presents current availability and future delivery windows in NuORDER, so buyers can weigh what they can have now against what they can have later, and plan an order around both.
Orders that come back
When a wholesale order is approved, the hourly sync carries it into Cin7 with the product and customer information the next stage needs. Shipment details then connect the fulfilment record back to the wholesale order, so the buyer's side of the story closes as well. Supporting checks and run summaries let the team review the records moving between the systems, and defined test examples support changes without guesswork.
The results
Production order mappings began on 23 April 2026. By 14 September the connection had carried 312 NuORDER orders into Cin7 as sales orders, with the three complete months from June to August averaging 63 a month, about 760 a year at that rate, for 189 mapped wholesale accounts.
On the catalogue side it keeps 1,142 styles and 2,276 variants in step between the systems, with 2,218 inventory SKUs feeding availability.
A traced order in September reached Cin7 64 minutes after it was created in NuORDER. It had been created seconds before a sync began, before NuORDER had finalised it, and the following hourly run processed it correctly. That is a creation to Cin7 observation from one order, not a guaranteed service level.
From what the buyer sees to what gets shipped
Five months into live use, the wholesale catalogue presents product families, availability and delivery windows together, approved orders carry that product context into Cin7, and shipment details return to NuORDER.
The result is a connected path from the buyer's selection to the operational order, with the tools to check each handover along the way.